Standard Terms and Conditions

STANDARD TERMS AND CONDITIONS OF BBIT d.o.o. (LANIUM webshop) No. 1

 

BASIC DATA OF COMPANY - BBIT D.O.O.

Headquarters:
BBIT accounting and other services d.o.o., shorter BBIT d.o.o.
Celovška cesta 144, 1000 Ljubljana, Slovenia

Tax No. 52597512
Reg. No. 3365557000

Office:
Parmova ulica 41, 1000 Ljubljana, Slovenia

Branch:
LANIUM STORE, Vodnikova cesta 187, 1000 Ljubljana, Slovenia

BBIT d.o.o. is registered at the District Court of Ljubljana under registry number Srg 2013/24121, the amount of the share capital is 7.500,00 EUR

Phone No. +386 5 9 059 760
Fax No. +386 5 9 059 761
Cell +386 40 339 775
E mail:
info@lanium.si

1.GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE WWW.LANIUM.SI

The general terms and conditions of the online store www.lanium.si are made in accordance with the Consumer Protection Act (ZVPot) and international codes for e-business.

The owner and administrator of this site is BBIT d.o.o. (hereinafter referred to as the seller). The site represents each site under the heading www.lanium.si

General terms and conditions deal with the business relationship between the seller and the buyer.

1a. Acceptance of general terms and conditions

The User is obliged to comply with these General Terms and Conditions with every visit to this Site, whether or not he has logged in with the username and password or not.

By using www.lanium.si, the User accepts these General Terms and Conditions and declares that he / she is familiar with them and agrees with them.

1b. Amedments to general conditions

The Seller reserves the right to make any modifications, in part or in full, to any part of the General Terms. Changes apply from the moment of publication on the site. The seller undertakes that the applicable conditions will always be accessible on the site.

 

2. ACCESIBILITY OF INFORMATION

 

The seller is obligated to use the user or provide the buyer with all the necessary information to make the purchase. The following information must be available to the buyer before entering into a contract:

• the main characteristics of the goods or services to the extent appropriate to the data medium and the goods or services,

• the firm, the head office of the company and the telephone number of the company, where available,

• the final price of goods or services, including taxes, or the method of calculating the price if, due to the nature of the goods or services, it can not be calculated in advance,

• information on possible additional shipping, delivery or shipping costs, or a warning that such costs may arise if they can not be calculated in advance,

• payment terms and conditions of delivery and performance of the service, the time limit for the delivery of goods or the performance of the service, where necessary,

• information about the complaint procedure with the company,

• getting acquainted with the company's responsibility for actual errors,

• the possibility and conditions of after-sales services and voluntary guarantee where necessary,

• the duration of the contract, where appropriate, and the conditions for withdrawing from an agreement concluded for an indefinite period, or contracts with automatic extension,

• functionality, including applicable technical protection measures for digital content, where appropriate,

• information on the compatibility of digital content with hardware and software that the company is aware of or should be aware of,

• the address where the business actually operates, the telephone number, the fax number and the company's e-mail address, where available, and, where appropriate, the firm and the registered office of the company on whose behalf it operates and to which the consumer can address his complaint,

• the address of the company's head office, if it differs from the address in the previous indent and, where appropriate, the address of the company on whose behalf it acts and to which the consumer can address the complaint,

• costs associated with the use of a means of communication, if they differ from the base tariff,

• conditions, time limits and procedure for exercising the right of withdrawal without providing a reason in accordance with Articles 43.č and 43.d of the ZVPot together with the resignation form from the fifth paragraph of article43d,

• an indication that the consumer covers the cost of returning goods in the event of withdrawal, if necessary,

• an indication of the absence of the right of withdrawal if the consumer does not have the right to resign and, where appropriate, the circumstances in which the consumer loses the right to withdraw from the contract in accordance with paragraph 5 of Article 43.č,

• the existence of codes of conduct and accessibility to possible codes of conduct,

• the minimum duration of the consumer's obligations under the contract, if necessary,

• the possibility of out-of-court settlement of disputes and other legal remedies applicable to businesses, and their accessibility, if necessary,

• company information, including email address,

• data on entry in the register or other public records with an indication of the register or record and the entry number,

• the name of the competent state authority, chamber or other control organization, if it requires a special permit for its activity,

• the name of the professional chamber or association, professional title and the country in which it was granted, and refer to the applicable professional rules of that country and the means of access to them, in the case of a profession or activity for which special conditions or mandatory association in chambers or similar associations,

• data on the obligation to pay value added tax and related statutory data.

 

3. AUTORIAN RIGHTS

 

All published content and technologies on www.lanium.si are solely owned by BBIT d.o.o. and are copyright protected by applicable laws. The trademarks, logos and content of the site are prohibited to reproduce, distribute or publish in any other way, on other websites, except in the case of a written authorization by the owner, the issuer.

 

4. PRODUCTS

 

The basic offer of the online store lanium.si offers a range of products that are classified into three programs: bedding, bathroom program and kitchen program. Products available from individual programs are plain sheets, yogi sheets, pillow covers, blankets for blankets, table cloths, napkins, mats, kitchen cloths, hair caps, scrubs / washers, towels. The dimensions listed on the web are standardized, for custom orders of non-standard dimensions and shapes, there is a special section for custom orders.

Due to the nature of online business, the online store offer is updated as needed and consequently changes.

 

5. PRICES

 

All prices of products sold online are in Euro currency (EUR or €). These prices do not include VAT because on the basis of the first paragraph of Article 94 of the ZDDV-1, BBIT d.o.o., Celovška cesta 144, 1000 Ljubljana is not liable for VAT. This means that, in the event of a change in the company's existing status, prices will change as a percentage of VAT or VAT. 22% VAT is added to the existing price.

The sales contract between the provider and the buyer is concluded at the moment when the tenderer confirms the order. From that moment on, all prices and other conditions are fixed and apply to both the provider and the buyer. For a product ordered at the customer's request, the seller communicates the price and applies on the day of the confirmation of the order by the buyer and the seller.

The cost of transport or the cost of the product is added to the price of the product. delivery and freight forwarding and other costs if the purchase is outside the EU. When other possible costs arise, the customer will be informed separately of the costs incurred.

 

Currently quoted product prices apply, which can be changed without prior notice.

 

Legislation

Article 94

(exemption from VAT charging)

(unofficial consolidated text)

(1) A taxable person shall be exempted from VAT charging if he has not exceeded or exceeded the amount of taxable turnover in the period of the previous 12 months.

(2) The VAT collection is also exempt from the supply of goods and services within the framework of basic agricultural and basic forestry activities, as defined by the income tax regulations, if the income is not determined on the basis of actual revenues and expenses or actual revenues and standardized expenditure and, if the cadastral the income of all members of the farm household for the last calendar year shall not exceed 7,500 euros. For the basic agricultural and basic forestry activity, one of the members of the farm household, taxpayers for income tax on income from basic agricultural and basic forestry activities, who are members of the farm household, who are liable for personal income tax from this activity, shall be considered as a taxable person for the purposes of this Act as a representative .

(3) Notwithstanding the provisions of the first and second paragraphs of this Article, a taxable person may decide to levy VAT in accordance with this Act. The taxpayer must notify the tax authority in electronic form in advance and use it for at least 60 months.

(4) A taxable person applying for exemption from charging VAT in accordance with this Article shall not have the right to deduct VAT in accordance with Article 63 of this Act nor may he present it on issued invoices.

(5) If related persons perform supplies of goods of the same type or service of the same nature, for the purposes of this Article, the total amount of taxable turnover of related parties over a period of 12 months shall be deemed to be the amount reached by each related person. Persons affiliated with such persons shall be considered as persons defined as such in the regulations on the taxation of income of legal and natural persons.

(6) The following transactions are excluded from the special scheme under this Article:

a) the supply of new means of transport carried out under the conditions set out in point 2 of Article 46 of this Act;

b) the supply of goods and services carried out in Slovenia by a taxable person who is not established in Slovenia.

(7) The taxable turnover referred to in the first paragraph of this Article shall comprise the following amounts, excluding VAT:

- the amount of taxed supplies of goods and services;

- the amount of transactions exempted in accordance with Articles 52, 53, 54 and 55 of this Act;

- the amount of transactions in real estate, financial transactions referred to in point 4 of Article 44 of this Act and insurance services, unless these transactions are ancillary transactions.

(8) The taxable turnover referred to in the preceding paragraph shall not include the disposal of tangible or intangible fixed assets.

(9) The taxable turnover referred to in the first paragraph of this Article shall include the taxable turnover that a natural person obtains from the exercise of an independent economic activity (as a sole trader, an individual or a natural person) in the natural person.

Official Gazette of the Republic of Slovenia, no. 13/2011 of 28 February 2011: Article 94 of the ZDDV-1

Official Gazette of the Republic of Slovenia, no. 13/11 - official consolidated text, 18/11, 78/11, 38/12 and 83/12: ZDDV-1-NPB9

Official Gazette of the Republic of Slovenia, no. 13/11 - official consolidated text, 18/11, 78/11, 38/12, 83/12 and 86/14: ZDDV-1-NPB10

Official Gazette of the Republic of Slovenia, no. 13/11 - official consolidated text, 18/11, 78/11, 38/12, 83/12, 86/14 and 90/15: ZDDV-1-NPB11

 

6. PURCHASING PROCEDURE

 

To view available products, simply browse the online product catalog. There are various filters available to help you get to the desired product as quickly as possible. The keyword search engine located right at the top also alows you to find product easier.

Once you find the product you want to order, click the Add to cart icon and follow the instructions.

 

7. METHODS OF PAYMENT

 

There are: payment by credit and payment cards, payment by cash after delivery and payment by pro forma invoice.

Credit and debit cards online: You can pay with MasterCard, Visa and AMerican Express credit cards and a Maestro payment card. Data transfer is used in encrypted mode so that your credit card information is protected.

Cash: Payment in cash is made at the time of the goods takeover.

Budget: Create a budget. The document contains the transaction account number and the reference number. You pay according to the pro forma invoice on our transaction account (after payment you can confirm this by e-mail info@lanium.si.

 

8. STORING CONTRACTS

 

Concluded orders between seller and buyer and copies of invoices are archived in electronic and paper form. If the buyer wishes, the contract/order can be re-sent by e-mail.

 

The contract is drawn up in Slovene language.

 

9. ISSUANCE OF BILLS

 

For the purchase via Lanium.si, the buyer receives an invoice by e-mail and in paper form, together with the ordered products.

The account contains the price and all costs related to the purchase and a notice of the right of withdrawal.

The buyer is obliged to verify the correctness of the data before the contract is awarded. Later claims raised regarding the regularity of issued invoices are not taken into account.

 

10. DISCLAIMER OF PURCHASE AND REFUND OF GOODS

 

The buyer has the right to ask the bidder, within 14 days of receiving the ordered products. inform the seller at the email info@lanium.si that he resigns from the contract or order, without having to state the reason for his decision. The time limit for exercising this right begins to run from the day you took over the products.

If the buyer has already received the products and withdraws from the contract, the products must be dispatched undamaged and unchanged to the supplier/seller within 14 days after the message has been sent out to withdraw from the contract. The only cost charged to the buyer in respect of cancellation is the cost of returning the goods.

The products received must be returned to the buyer undamaged and unchanged, unless the products are damaged without the buyer being responsible.

We will return the payments made to the buyer as soon as possible and at the latest within 14 days after the receipt of the cancellation notice. Returns of payments are made to the written notice of the customer's trnsaction account number.

 

Pursuant to the fifth paragraph of Article 43.č of the Consumer Protection Act, the buyer does not have the right to withdraw from the contract (purchase) if it is a product made according to the exact instructions of the buyer, which would be made according to his wishes, dimensions and forms (for orders custom).

 

Contract withdrawal form.pdf

 

11. DELIVERY AND COST OF DELIVERY

 

We deliver our orders with the company for courier and parcel distribution, DPD doo, Celovška cesta 492, 1210 Ljubljana - Šentvid. Delivery price is 3.55 € (up to 2 kg). For all purchases above 200 EUR, we do not charge shipping costs. In case of personal acceptance at the Lanium Shop, Vodnikova cesta 187, 1000 Ljubljana, we do not charge the delivery cost.

All orders are dispatched on the same day no later than the next business day. Delivery time is 2-3 days from the order. In case the ordered goods are not in stock, the delivery deadline is 3 weeks. The same applies to custom orders. In these cases, we will notify you of the exact date of delivery by e-mail or we will call you. In order to make bigger orders, when the order is confirmed, we also arrange a delivery period.

Delivery of packages in the EU area is additionally charged according to DPD d.o.o. published on the website www.dpd.si.

For the delivery of orders outside the EU territory, where export customs clearance is required, the additional cost of export customs clearance and other duties (fees, taxes, customs, other costs) is additionally charged.

 

12. COMPLAINTS

 

All individual orders and products are inspected before delivery and dispatched undamaged. We will carefully pack all the products into the delivery box in order to come to you unharmed and with the respective declarations.

 

In the event of any complaints, the customer shall bear the refund of the postage.

In the event that the products do not correspond to the quantity in the package (the quantity delivered and the amount indicated on the delivery note do not match), the buyer must inform BBIT d.o.o. no later than 3 days after the takeover. to the e-mail address info@lanium.si with an exact explanation of the reason for the complaint, or returning the purchase price to a given TRR account.

 

After receiving the order, check the products immediately. If the package contains incorrect products (incorrect dimension, shape), the buyer must inform BBIT d.o.o. no later than 3 days after accepting the incorrect content of the package. to the e-mail address info@lanium.si with an explanation. On the basis of an appropriate notice, the online store lanium.si asks the buyer as soon as possible to return the wrong goods to BBIT d.o.o. Immediately after receiving the wrong product at our address, we will send the correct product to the buyer or return the purchase price to a given transaction account number.

 

After receiving the order, check the products immediately. If anything is damaged in the package, the buyer must immediately inform us at the address info@lanium.si immediately or at the latest within 3 days after the receipt of the damage, with an explanation of the damage. On the basis of an appropriate notice, the online store lanium.si asks the buyer as soon as possible to return the damaged products to BBIT d.o.o. Immediately after receiving the damaged product at our address, we will send the undamaged product to the buyer or return the purchase price to a given transaction account.

 

Real or hidden errors

 

The buyer must inform the seller of the product's error by e-mail info@lanium.si with a given explanation in which he gives the exact description of the error. The buyer must allow the seller to inspect the product. If the error is not in dispute, we will satisfy the buyer's request as soon as possible, and within 8 days at the latest. If there is a dispute, the company delivers a written response within the same deadline.

Return the product with an explanation to our address BBIT d.o.o., Celovška cesta 144, 1000 Ljubljana. If it's possible, we will replace it, otherwise we will return the money to your transaction account.

 

We reserve the right to refuse the complaint if we find that the inapplicability of the article is the result of your improper conduct. In the event of improper behavior, consider the following:

- failure to observe the product maintenance instructions

- mechanical damage to products (additional cutting or sewing, various prints, ties, etc.)

The seller is not liable for any damage or damage caused by improper negligent use of seller's products as stated above.

All products must be returned together with original labels and declarations!

 

Lanium products are manufactured in such a way that the tolerance of shrinkage of the material is taken into account and for a certain percentage of shrinkage are larger dimensions.

 

13. SAFETY

 

The lanium.si website uses appropriate technological and organizational resources to protect the transfer and storage of personal data and payments.

 

14. PRIVACY POLICY

 

The provider or seller undertakes to protect the confidentiality of personal data and the privacy of users of the website or customers. The Seller undertakes to protect all personal data in accordance with the Personal Data Protection Act (Ur.l. RS No. 86/2004, with subsequent amendments and supplements). All information obtained through the online store www.lanium.si will be used exclusively for the operation of the online store www.lanium.si and for sending information materials of offers, accounts and other necessary communications.

 

In the application process, the registration of a user of a website is obtained by the following personal data, which both the site owner and the provider use. The information obtained at the time of registration is:

  1. name and surname,
  2. address of residence,
  3. e-mail address,
  4. contact telephone number,
  5. password in encrypted form,
  6. date of birth,
  7. sex,
  8. other data entered by the user in the form on www.lanium.si

 

Customers are required to enter accurate information. It is forbidden to enter untrue data or use someone else's data. We are not responsible for the accuracy of the information entered by users.

 

In order to protect personal data, the customer is also responsible for ensuring the security of his/her username.

 

Breach

 

In the event of any violation of existing legislation or these conditions, the provider/seller may use all personal data transmitted, including the IP address, in order to prevent future infringements and remedy the consequences of the infringement.

In the event of any breach, the user / buyer may be restricted, in whole or in part, to the access or use of the site.

 

Any attempt or execution of unauthorized alteration, deletion, damage, causing temporary or permanent non-use of data on the site is prohibited. It is also prohibited to attempt or execute an activity to pass through the site unauthorized access to any other content within the information system of the provider / seller.

 

15. COMMUNICATION

 

The seller/provider is in contact with the buyer/user through means of distance communications, unless this buyer/user explicitly opposes. Advertising advertisements will clearly show the way to unsubscribe from receiving advertisements. The provider will respect the user's desire not to receive advertising messages.

The goal of the seller/provider is that the site is available 24 hours a day and 7 days a week, but the site will occasionally not be available due to regular maintenance or any other similar reason. Users/customers agree that they are informed that, for reasons beyond the control of the provider, access to the site may be interrupted or discontinued. this is temporarily unavailable or excluded without prior notice.

Part of the content of the websites presents opinions and evaluations of the relevant information providers, users or other users who are not in a contractual relationship with the seller/provider.

Under no circumstances is the seller/provider liable for any loss or damage arising from the user's reliance on information received through third parties on the site. Users on their own responsibility assess the accuracy, completeness or usefulness of any information, opinion, statement or other content that is available through the website.

 

16. LIMITATION OF LIABILITY

 

We make every effort to ensure the up-to-date and correctness of the data posted on the site and do not assume responsibility for the actions that the user performs on the basis of published data. Nevertheless, product features, delivery times, or prices can change so quickly that we can not repair this information on web pages fast enough. In such a case, we will notify the buyer of the changes and allow him to resign from the order or to replace the ordered product.

As a webmaster, we explicitly refuse to accept any liability for any direct, indirect, incidental, consequential or other damage resulting from or in any way related to your access to or use of the Administrator's Website, including for any loss or damage, resulting from the operation of computer viruses or your reliance on information obtained through the administrator's website.

The User explicitly acknowledges that the provider is not responsible for the offensive, inappropriate or unlawful conduct of other end-users or third parties, and that the risk of damage that may arise as a result of this is completely assumed by the user himself.

For occasional failure of the site, any inaccuracies in information and possible damage caused by the use of inaccurate or incomplete information are not liable. If the user of the website estimates that this is a misstatement, you can always contact us by e-mail info@lanium.si.

 

17. ASSESSMENTS, OPINIONS AND RECOMMENDATIONS

 

Reviews, ratings and recommendations written by customers are part of the online store functionality, and are intended for the community of all users.

The lanium.si web site makes it possible for any user of the online store to write the review. Before final publication, we review them. As a provider we declare that we will not publish opinions or contributions that are in any way offensive, inappropriate or which, in our judgment, do not offer any benefit to other users or visitors.

By submitting an opinion or comment, the user explicitly agrees with the terms of use of his opinion or comment and allows us to publish part or all of the text in all electronic and other media. Lanium.si has the right to use the content of an opinion or comment to be unlimited in time and for any purpose that is in the business interest of the provider, including publication in advertisements or other marketing communications. At the same time, the author of the opinion declares and ensures that he is the owner of material and moral rights for written opinions and comments, and that these rights are transferred to lanium.si in a non-exclusive and time-bound manner.

 

18. COMPLAINTS AND DISPUTES

 

The Lanium Store respects the current consumer protection legislation. Therefore, we make every effort to establish an effective complaint handling system. The complaint can be sent via e-mail info@lanium.si or in writing to our address: BBIT doo, Celovška cesta 144, 1000 Ljubljana. The complaint processing procedure is confidential.

The seller will strive to resolve the best possible deal of any dispute by mutual consent. If an amicable solution to the dispute is not reached, the court in the place of establishment of the provider shall have jurisdiction to settle any dispute between the seller and the buyer.

 

Out-of-court settlement of consumer disputes

 

In accordance with the legal regulations BBIT d.o.o. does not recognize any performer of out-of-court settlement of consumer disputes as the competent court to deal with a consumer dispute that the consumer could launch under the Out-of-Court Consumer Dispute Resolution Act.

BBIT doo, which, as a provider of goods and services, enables online commerce in the territory of the Republic of Slovenia and beyond, publishes on its website an electronic link to the Internet Dispute Resolution Consumer Platform (SRPS). The platform is available to consumers here.

 

https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=EN

 

The aforementioned regulation is derived from the Law on Out-of-Court Consumer Dispute Resolution, Regulation (EU) No. 524/2013 of the European Parliament and of the Council on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2016/2004 and Directive 2009/22 / EC.

 

19. REGISTRATION FOR E-NEWSLETTER

 

By submitting an e-newsletter, the applicant agrees that the personal data that they provide when applying for e-news are used or process to communicate messages related to the provider's business (actions, news, advertising, news, etc.) to his email address.

The consent may be revoked at any time by the notifier at the e-newsletter. The cancellation can be made on the provider's website under the e-newsletter subscription column, where it will enter the name, surname and e-mail address to which the e-news is received, which is confirmed by clicking the "unsubscribe" button. The cancellation may also be forwarded to the seat of the BBIT d.o.o., Celovška cesta 144, 1000 Ljubljana or at the address: info@lanium.si.

By submitting an e-newsletter, you will be notified about the news from our offer.

 

20. VALIDITY OF GENERAL CONDITIONS

 

This version of the General Terms of Use has serial number 1 and is valid from November 5th, 2017.


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