ORDERING
The basic offer of the online store lanium.si offers a range of products that are classified into three programs: bedding, bathroom program and kitchen program. Products available from individual programs are plain sheets, yogi sheets, pillow covers, blankets for blankets, table cloths, napkins, mats, kitchen cloths, hair caps, scrubs / washers, towels. The dimensions listed on the web are standardized, for custom orders of non-standard dimensions and shapes, there is a special section for custom orders.
Due to the nature of online business, the online store offer is updated as needed and consequently changes.
Concluded orders between seller and buyer and copies of invoices are archived in electronic and paper form. If the buyer wishes, the contract/order can be re-sent by e-mail.
The contract is drawn up in Slovene language.
For the purchase via Lanium.si, the buyer receives an invoice by e-mail and in paper form, together with the ordered products.
The account contains the price and all costs related to the purchase and a notice of the right of withdrawal.
The buyer is obliged to verify the correctness of the data before the contract is awarded. Later claims raised regarding the regularity of issued invoices are not taken into account.
The buyer has the right to ask the bidder, within 14 days of receiving the ordered products. inform the seller at the email info@lanium.si that he resigns from the contract or order, without having to state the reason for his decision. The time limit for exercising this right begins to run from the day you took over the products.
If the buyer has already received the products and withdraws from the contract, the products must be dispatched undamaged and unchanged to the supplier/seller within 14 days after the message has been sent out to withdraw from the contract. The only cost charged to the buyer in respect of cancellation is the cost of returning the goods.
The products received must be returned to the buyer undamaged and unchanged, unless the products are damaged without the buyer being responsible.
We will return the payments made to the buyer as soon as possible and at the latest within 14 days after the receipt of the cancellation notice. Returns of payments are made to the written notice of the customer's trnsaction account number.
Pursuant to the fifth paragraph of Article 43.č of the Consumer Protection Act, the buyer does not have the right to withdraw from the contract (purchase) if it is a product made according to the exact instructions of the buyer, which would be made according to his wishes, dimensions and forms (for orders custom).
Contract withdrawal form.pdf
